Click On Tyler Support

Contact Us

Support Home » General Questions » Purchasing and Serial Numbers

How Do I Deactivate All of My Licenses On Other Computers?

Last Updated December 9, 2019

If you've lost access to a computer with one of our products installed on it and need to deactivate that license, you can follow these steps...

  • Choose the "View License..." item from your app's main menu on a computer you do have access to.

View License Menu Item

  • Your license details are displayed in the new window that appears. Click the "Manage License" button.

View License Menu Item

  • A new browser window will open showing you all of your previous orders' details. From there, you can:
    • Change the contact information associated with an order
    • Deactivate all currently activated licenses for that order
    • Purchase additional licenses

Feel free to contact us if you have any additional questions. We're always happy to help.